Organizational Behavior, 11th Edition Stephen P. Robbins

With its conversational writing style, cutting-edge content, current examples, the three-level integrative model, dialogues, and technological learning tools, Organizational Behavior remains the global book, used by more readers interested in the topic than any other since 1979. The 11th edition retains all of the best features of the previous editions, yet adds much more: contemporary issues and research have been included into a seamless, whole, and comprehensive tome. Many topics are comprehensively covered, but on the whole, this book is written in a conversational, easy to read style. Topics include: management functions; the social sciences; helping employees balance work and other responsibilities; improving people skills; improving customer service; motivational concepts; communication; power and politics; conflict and negotiation; culture;